Shop Policies
WARRANTY:
-We have a 1 year warranty with every ring.
If there's an issue with your ring we'll replace it - no questions asked.
-1 year warranties are only permitted once
EXCHANGES:
-Ready to ship rings may be exchanged within 30 days of delivery for $25 processing (polishing/shipping fee).
-Two exchanges are permitted
Any damage to the design is the buyers responsibility.Â
**Exchanged rings are non-refundable
RETURNS:Â
-Returns can be made within 30 days from delivery for a $25 processing fee
-Buyers are responsible for return shipping.
-Exchanged rings are non-refundableÂ
SIZING:
We use "COMFORT FIT" sizing.
Sizers are offered here:Â
If your ring doesn't fit perfectly, I offer exchanges for $25 restocking.
DURABILITY:
After 10 years of making rings, we can safely say we make the most durable ones possible.
All organic rings are sealed in marine grade boat epoxy to make them entirely WATERPROOF.
ENGRAVING:
We don't offer engravings in timber, as every method we've tried weakens the structural integrity of the ring.
If you want an engraving in metal, most retail jewelry stores will be able to send your ring off to have it engraved once completed, for a small fee.
QUESTIONS?Â
contact@thorum.com